Success or Failure in the Organizational Change Process EssayWith the current state of the economy today many organizations are faced with the task of implementing organizational change. The change that needs to occur can be either very successful or a complete failure if attention to the details of the change is not explored. The Concord Bookstore is an independent store that faced these challenges during a time of urgency for businesses to restructure in order to achieve a successful strategic renewal.When reflecting on the varying approaches an organization can take in order to form a strategic renewal, there were a few critical steps that the Concord Bookstore ignored. These important steps may have been what contributed to the failure of their organizational change. The Concord Bookstore is one small business that is facing economic hardship similar to what many other organizations of all shapes and sizes are. The need for restructuring was self-evident, but the manner in which the restructuring occurred led to employee and customer resistance alike.
